Shipping policy
**Shipping Policy**
At The Stardust Den, every order is made or curated just for you — whether it’s a whimsical tee, a seasonal pillow, or a magical piece of home decor. Below you'll find everything you need to know about our shipping timelines and delivery expectations.
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### 📦 Order Processing
Most of our products are **made to order**, especially print-on-demand items like apparel, home goods, and accessories. This helps reduce waste and keeps our product line magical and flexible.
- **Processing Time**: 2–7 business days
(varies by item and fulfillment partner)
During holidays, processing times may increase due to demand.
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### 🚚 Estimated Delivery Times
After your item is made, shipping typically takes:
| Region | Estimated Shipping Time |
|----------------|--------------------------|
| **USA** | 3–7 business days |
| **Canada** | 7–12 business days |
| **International** | 10–20 business days |
*Please note: shipping times are estimates and may vary based on location, carrier, customs, and other factors.*
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### 🎁 Holiday Shipping
To ensure your order arrives in time for seasonal gifting, please order early! While we’ll do our best, **delivery by specific holidays is not guaranteed** unless explicitly stated in the product listing.
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### 🧭 Tracking Your Order
Once your item ships, you’ll receive an email with a tracking number.
If you haven't received tracking within 7 business days, please contact us at **support@thestardustden.com**.
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### 📍 Shipping Destinations
We currently ship to:
- The **U.S. and Canada**
- Most **international** locations, unless otherwise restricted
Some items may ship separately depending on which fulfillment center is used.
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### 📦 Missing or Delayed Orders
- If your tracking shows delivered but you didn’t receive it, please contact us within **7 days**.
- Lost or stolen packages after confirmed delivery are outside of our control, but we’ll assist where possible.
- If your order is delayed beyond **30 days**, please contact us so we can look into it.
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### 💬 Need Help?
We’re here to help with any shipping issues or concerns. Email us at **support@thestardustden.com** and we’ll sprinkle a little extra magic your way.