Terms of service
**Terms of Service**
Welcome to The Stardust Den! By accessing or using our website, you agree to be bound by the following terms and conditions. If you do not agree to all of the terms, please do not use our services.
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### 1. Store Overview
This website is operated by The Stardust Den (www.thestardustden.com), hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to offer our products and services to you.
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### 2. Products & Services
Many of our items are **made to order** using print-on-demand partners. Product descriptions, colors, and sizes are displayed as accurately as possible, but we cannot guarantee your screen’s display matches the actual item.
We reserve the right to:
- Limit the quantities of any products or services offered
- Discontinue products at any time
- Refuse any order placed for any reason
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### 3. Order Acceptance & Cancellations
By placing an order, you agree that:
- You are of legal age and authorized to use the payment method provided
- You understand that **made-to-order items are final sale** unless damaged or defective
We reserve the right to cancel or refund orders due to suspected fraud, payment failure, or violation of our policies.
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### 4. Prices & Billing
All prices are listed in USD and are subject to change without notice. Taxes and shipping fees are calculated at checkout.
We use Shopify Payments and other third-party processors. By purchasing, you agree to their terms as well.
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### 5. Returns & Refunds
Due to the custom nature of our products, **all sales are final** unless an item arrives damaged or defective. Please review our [Refund Policy](/policies/refund-policy) for full details.
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### 6. Shipping
Shipping estimates are provided at checkout. We do not guarantee delivery by specific dates unless clearly stated. We are not responsible for delays caused by carriers or customs.
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### 7. Intellectual Property
All content on this site — including logos, artwork, product descriptions, and designs — is the intellectual property of The Stardust Den or its partners. You may not reproduce or distribute any content without written permission.
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### 8. Prohibited Uses
You may not use our site or products:
- For unlawful purposes
- To solicit or engage in fraudulent activity
- To transmit viruses, spam, or malware
- To violate any local, state, federal, or international law
We reserve the right to block or ban users who violate these terms.
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### 9. Changes to Terms
We reserve the right to update or replace any part of these Terms of Service by posting updates to our website. Your continued use of the site after changes are posted constitutes acceptance of those changes.
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### 10. Contact Information
Questions about the Terms of Service?
Contact us at **support@thestardustden.com**